Return Policy

1. You can return the product you have purchased within 14 days from the delivery date without opening the package, using it, or allowing it to deteriorate. Before returning the product, you can send an e-mail containing your invoice number and order number, specifying the reason for the return  info@themia.com.trSend it to   As soon as our company receives the e-mail or fax you sent, you will be contacted and you will be informed how to return the product. It should be returned with the product on the invoice issued in your name. The cost of another product or product will be refunded to your credit card instead of the returned product. Refunds will be paid due to transportation costs will be borne by you.

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2. Items Damaged During Transport
Products damaged during transportation should not be received and a report regarding the damage should be attached to the transportation company. The product should not be returned due to small dents that may be in the box or packaging so as not to damage the product. However, upon receipt by you, the transport company will be deemed to have fulfilled its duty. After the damage report of the unaccepted product is delivered to our store, our store will deliver a new product to you as soon as possible.

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3. Faulty Products
You can send the e-mail containing your invoice and order numbers by stating the faulty products that could not be noticed during the delivery and the errors that occurred in the application.info@themia.com.trSend it to   If your reason for return is deemed appropriate, after sending the invoice to our store with the returned product, the faulty product will be replaced with a new one;
Refunds will be paid due to transportation costs will be borne by you.